Sr. Analyst, Licensing Operations in Nashville, TN at BMI

Date Posted: 1/29/2023

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Nashville, TN
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:
    1/29/2023

Job Description

POSITION SUMMARY: Supports BMI’s Licensing efforts through data management, report and dashboard creation, insightful analytics, business intelligence, Salesforce configuration, and process improvement. Works cross-departmentally with many of BMI’s business units to understand business processes, gather requirements, and help the teams build, monitor, and implement data-driven solutions. Uses data to tell stories of how departments and processes are performing.

LOCATION: Nashville, TN office. BMI has transitioned back to working in the office on a regular hybrid schedule. At present, most team members are expected in the office three (3) days a week. Decisions regarding future transitions will take place in phases as BMI continues to closely monitor COVID-19 as employee safety is our priority.

FUNCTIONS OF THE JOB:
Essential Functions:
These may be representative but not all inclusive of those commonly associated with this position.

  • Uses various technologies to mine complex, voluminous, and different varieties of data sources and platforms to build, automate and maintain a growing suite of datasets, reports, and dashboards that service the analytic needs of Licensing to support effective business decisions and/or processes.
  • Performs detailed analysis on data sets and formally presents insights, trends, recommendations, and decisions to users, management, and executives using reports, dashboards, and data visualizations.
  • Executes data configuration and mass updates and inserts in Salesforce to support lead, sales, and customer relations processes and data integrity.
  • Supports the quality of Licensing data through analysis, testing, monitoring, reporting, QA automation, and communication of data issues and improvements to management, Information Technology (IT), and subject matter experts.
  • Participates in, and sometimes leads, meetings with business units and stakeholders to plan, resolve issues, and gather requirements.
  • Provides triage of certain Salesforce and reporting requests/issues and manages those issues through resolution, including gathering information, submitting service tickets or stories, and testing solutions.
  • Manages integration and accuracy of data from external sources and various internal databases, by utilizing coding and data tools.
  • Creates and publishes Standard Operating Procedures (SOPs) and produces documentation for systems, reports, data management and operating procedures.
  • Develops a strong understanding of the business’ processes, workflows, and standard operating procedures
  • Works closely with Information Technology function to manage licensing requests for IT projects and follow through to completion. Ensure requests, system/data issues and project updates are communicated as needed in a timely manner.
  • Supports BMI core values and cultivate a culture of diversity and inclusion.
  • Other duties as assigned.
  • Regular attendance.

POSITION QUALIFICATION REQUIREMENTS
Education:
Bachelor’s degree in related field, or equivalent years of experience.
Experience: Three (3) years of experience in business analysis, data analysis or related experience required including report and dashboard creation.
  • Three (3) years’ SQL experience required with demonstrated ability to write and create complex SQL database queries.
  • One (1) year advanced report and dashboard creation within the Salesforce platform required.
Skills and Abilities: which may be representative but not all inclusive of those commonly associated with this position.
  • Experience with TOAD, SSRS, SSMS, and PowerBI preferred.
  • Advanced proficiency with Microsoft Office suite with a strong emphasis on Excel including V-Lookups and Pivot Tables.
  • Strong critical thinking, analytical and decision-making skills.
  • Demonstrated ability to analyze/interpret complicated data sets to help facilitate the decision-making process, provide observations/recommendations.
  • Ability to tell a story through formal presentation of the data analysis and recommendations to management and executives through data visualizations.
  • Strong time-management, organization, and prioritization skills with attention to detail and the ability to maintain multiple projects in a dynamic environment.
  • Flexibility. The ability to work both independent with minimal supervision and in a group.
  • Excellent verbal and written communication including strong presentation skills with the ability tell relay information concisely and avoid unnecessary complexity.
License(s)/Certifications Required:
SQL Knowledge – certification preferred.
 

Salary Range:

The specific base salary offered to a successful applicant will be based on individual qualifications, skills, experience and education.  The pay range is subject to change at any time based on various internal and external factors.  The position may also be eligible for one or more performance-based bonuses. In addition to cash compensation, BMI offers a competitive portfolio of benefits to its employees, as described below.


What We Give to You:
  • Health, dental, and vision insurance
  • 401K with employer match
  • Flexible spending accounts
  • Paid vacation and paid sick/personal time
  • 12 paid calendar holidays
  • Paid volunteer time off
  • Summer hours that offer more time for fun in the sun
  • Company paid life insurance
  • Up to 12 weeks paid parental leave
  • Tuition assistance for qualified team members
  • Commuter benefits (New York)
  • Amazing and engaging culture
  • Employee Resource Groups

BROADCAST MUSIC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER: All applicants will receive equal opportunity for employment without regard of race, color, sex, religion, nationality, age, sexual orientation, gender identity and/or expression, veteran’s or marital status, disability, or any other cultural factor.

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