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17 Customer Service Jobs
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Account Representative (Hybrid)Nashville, TN (Hybrid) Full-TimePOSITION SUMMARY Responsible for providing customer service to protect and grow revenues from our existing licensee base. Perform day-to-day customer service functions while acting as knowledge lea...
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Affiliate Case Management Specialist (Hybrid)Nashville, TN (Hybrid) Full-TimePOSITION SUMMARY Responsible for providing excellent customer service to our songwriter and publisher customers. Ensure customer satisfaction by addressing complex and escalated inquires, resolving...
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Senior Director, Customer Relations (Hybrid)Nashville, TN (Hybrid) Full-TimePOSITION SUMMARY Manages and coordinates departmental objectives to protect and grow revenues from our existing licensee base. Plans monthly and daily work objectives of Customer Relations team mem...
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Inside Sales Representative (Hybrid)Nashville, TN (Hybrid) Full-TimePOSITION SUMMARY : Inside Sales Representatives play a crucial role in generating royalties for BMI-affiliated songwriters, composers, and publishers. By offering a license to businesses using musi...
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Collection Services Representative (Hybrid)Nashville, TN (Hybrid) Full-TimePOSITION SUMMARY Collect music licensing fees according to the payment terms in each agreement. The position also requires the employee to build customer relations in order to facilitate fee-disput...
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Technical or Sr. Technical Product OwnerNashville, TN (Onsite) Full-TimePOSITION SUMMARY Maximizes the value of a product by defining its features, prioritizing the development backlog and acting as the primary link between the development team and stakeholders. Unders...
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Attorney (Hybrid)New York, NY (Hybrid) Full-TimePOSITION SUMMARY: BMI’s Legal department is seeking an attorney to join the team that provides legal counsel to the Creative Business Affairs team as well as the administration, distribution and cu...
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Attorney (Hybrid)Los Angeles, CA (Hybrid) Full-TimePOSITION SUMMARY: BMI’s Legal department is seeking an attorney to join the team that provides legal counsel to the Creative Business Affairs team as well as the administration, distribution and cu...
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AVP, Strategic PartnershipsNashville, TN (Onsite) Full-TimePOSITION SUMMARY This position is responsible for identifying, evaluating, proposing, pursuing, and executing strategic opportunities that simultaneously improve the experience of BMI’s affiliates ...
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Sr. Scrum MasterNashville, TN (Onsite) Full-TimePOSITION SUMMARY Ensures assigned projects or product releases meet stated goals and objectives within the defined roadmap expectations and requested quality parameters. Participates in some of the...
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Part-Time Music ResearcherTrenton, NJ (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
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Part-Time Music ResearcherPhiladelphia, PA (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
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Part-Time Music ResearcherEau Claire, WI (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
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Part-Time Music ResearcherBoston, MA (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
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Part-Time Music ResearcherManchester, NH (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
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Procurement Category Manager (Hybrid)Nashville, TN (Hybrid) Full-TimePOSITION SUMMARY Serves as a trusted advisor to internal and external stakeholders in a variety of indirect spend categories. Sources and onboards new vendors, supports enterprise-wide projects, ma...
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Specialist, Distribution & Admin ServicesNashville, TN (Onsite) Full-TimePOSITION SUMMARY Demonstrate expertise in the software, systems, processes and procedures necessary to carry out specialized departmental functions. Facilitate business processes that drive accurat...