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6 Customer Service Jobs in Nashville, TN
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Account Representative (Hybrid)Nashville, TN (Hybrid) Full-TimePOSITION SUMMARY Responsible for providing customer service to protect and grow revenues from our existing licensee base. Perform day-to-day customer service functions while acting as knowledge lea...
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Inside Sales Representative - Licensing (Hybrid)Nashville, TN (Hybrid) Full-TimePOSITION SUMMARY : Inside Sales Representatives play a crucial role in generating royalties for BMI-affiliated songwriters, composers, and publishers. By offering a license to businesses using musi...
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Service Desk Technician INashville, TN (Onsite) Full-TimePOSITION SUMMARY Provides entry level support for Dell, Microsoft and Apple hardware, Windows and MacOS, various software and mobile device issues. Works directly with end users, both in-person and...
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Director, Publisher Service (Investors) - Distribution & Administration (Hybrid)Nashville, TN (Hybrid) Full-TimePOSITION SUMMARY Manages relationships with music rights investors, and collaborates with cross functional teams to enhance the affiliate journey. Contributes to product development, supports techn...
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Technical or Sr. Technical Product OwnerNashville, TN (Onsite) Full-TimePOSITION SUMMARY Maximizes the value of a product by defining its features, prioritizing the development backlog and acting as the primary link between the development team and stakeholders. Unders...
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Specialist, Licensing Training & Documentation (Hybrid)Nashville, TN (Hybrid) Full-TimePOSITION SUMMARY : Maintains training management documentation and learning content associated with Licensing’s CRM tools and learning modules. Collaborates with all Licensing teams and various oth...
Customer Service Jobs in Nashville, TN
Customer service agents interact with customers at all stages of the business lifecycle, helping them make purchases and resolving any product and service issues.A customer service agent spends time performing duties such as:
• Greeting customers and answering any questions they have about the business, its practices, and its products and services
• Recommending products and services and processing them for customers
• Resolving any problems customers have with their products and services, including issuing refunds or exchanges and arranging repairs.