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Customer Service
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Customer Service

17 Customer Service Jobs

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  1. Music Publishing Royalty Specialist (Hybrid)
    Nashville, TN (Hybrid) Full-Time
    POSITION SUMMARY Responsible for providing excellent customer service to our songwriter and publisher customers. Ensure customer satisfaction by addressing complex and escalated inquires, resolving...
  2. Senior Director, Customer Relations (Hybrid)
    Nashville, TN (Hybrid) Full-Time
    POSITION SUMMARY Manages and coordinates departmental objectives to protect and grow revenues from our existing licensee base. Plans monthly and daily work objectives of Customer Relations team mem...
  3. Inside Sales Representative (Hybrid)
    Nashville, TN (Hybrid) Full-Time
    POSITION SUMMARY : Inside Sales Representatives play a crucial role in generating royalties for BMI-affiliated songwriters, composers, and publishers. By offering a license to businesses using musi...
  4. Collection Services Representative (Hybrid)
    Nashville, TN (Hybrid) Full-Time
    POSITION SUMMARY Collect music licensing fees according to the payment terms in each agreement. The position also requires the employee to build customer relations in order to facilitate fee-disput...
  5. Director, Publisher Service (Investors) - Distribution & Administration
    Nashville, TN (Onsite) Full-Time
    POSITION SUMMARY Manages relationships with music rights investors, and collaborates with cross functional teams to enhance the affiliate journey. Contributes to product development, supports techn...
  6. Technical or Sr. Technical Product Owner
    Nashville, TN (Onsite) Full-Time
    POSITION SUMMARY Maximizes the value of a product by defining its features, prioritizing the development backlog and acting as the primary link between the development team and stakeholders. Unders...
  7. Attorney (Hybrid)
    Los Angeles, CA (Hybrid) Full-Time
    POSITION SUMMARY: BMI’s Legal department is seeking an attorney to join the team that provides legal counsel to the Creative Business Affairs team as well as the administration, distribution and cu...
  8. Attorney (Hybrid)
    New York, NY (Hybrid) Full-Time
    POSITION SUMMARY: BMI’s Legal department is seeking an attorney to join the team that provides legal counsel to the Creative Business Affairs team as well as the administration, distribution and cu...
  9. AVP, Strategic Partnerships
    Nashville, TN (Onsite) Full-Time
    POSITION SUMMARY This position is responsible for identifying, evaluating, proposing, pursuing, and executing strategic opportunities that simultaneously improve the experience of BMI’s affiliates ...
  10. Part-Time Music Researcher
    Boston, MA (Onsite) Part-Time
    Broadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
  11. Part-Time Music Researcher
    Naperville, IL (Onsite) Part-Time
    Broadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
  12. Part-Time Music Researcher
    Phoenix, AZ (Onsite) Part-Time
    Broadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
  13. Part-Time Music Researcher
    Miami, FL (Onsite) Part-Time
    Broadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
  14. Part-Time Music Researcher
    Trenton, NJ (Onsite) Part-Time
    Broadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
  15. Part-Time Music Researcher
    Philadelphia, PA (Onsite) Part-Time
    Broadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
  16. Procurement Category Manager (Hybrid)
    Nashville, TN (Hybrid) Full-Time
    POSITION SUMMARY Serves as a trusted advisor to internal and external stakeholders in a variety of indirect spend categories. Sources and onboards new vendors, supports enterprise-wide projects, ma...
  17. Specialist, Distribution & Admin Services
    Nashville, TN (Onsite) Full-Time
    POSITION SUMMARY Demonstrate expertise in the software, systems, processes and procedures necessary to carry out specialized departmental functions. Facilitate business processes that drive accurat...

Customer Service Jobs

Customer service agents interact with customers at all stages of the business lifecycle, helping them make purchases and resolving any product and service issues.

A customer service agent spends time performing duties such as:
• Greeting customers and answering any questions they have about the business, its practices, and its products and services
• Recommending products and services and processing them for customers
• Resolving any problems customers have with their products and services, including issuing refunds or exchanges and arranging repairs.

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