POSITION SUMMARY Collects the maximum amount of overdue fees from customers according to the terms of each music performance agreement. Fosters customer relations and facilitate fee-dispute resolut...

POSITION SUMMARY Defines the strategic vision for Voice of Customer discipline at BMI, aligning it with the company’s affiliate experience strategy. Drives affiliate-centric culture across the enti...

POSITION SUMMARY Manages and nurtures relationships with our existing publishers. Addresses music publisher inquires and concerns promptly, collaborates with cross functional teams to enhance the a...

POSITION SUMMARY Responsible for achieving Affiliate Customer Service and Operational excellence through a highly collaborative, process driven, and team focused approach. Oversee affiliate custome...