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17 Customer Service Jobs
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Account RepresentativeNashville, TN (Onsite) Full-TimePOSITION SUMMARY Responsible for providing customer service to protect and grow revenues from our existing licensee base. Perform day-to-day customer service functions while acting as knowledge lea...
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Sr. Director, Affiliate Customer Service Call CenterNashville, TN (Onsite) Full-TimePOSITION SUMMARY Responsible for achieving Affiliate Customer Service and Operational excellence through a highly collaborative, process driven, and team focused approach. Oversee affiliate custome...
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Director, Affiliate Publisher ServicesNashville, TN (Onsite) Full-TimePOSITION SUMMARY Manages and nurtures relationships with our existing publishers. Addresses music publisher inquires and concerns promptly, collaborates with cross functional teams to enhance the a...
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Affiliate Customer Service AssociateNashville, TN (Onsite) Full-TimePOSITION SUMMARY Responsible for providing excellent customer service to our songwriter and publisher customers. Plays a vital role in ensuring customer satisfaction by addressing front line inquir...
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Affiliate Case Management SpecialistNashville, TN (Onsite) Full-TimePOSITION SUMMARY Responsible for providing excellent customer service to our songwriter and publisher customers. Ensure customer satisfaction by addressing complex and escalated inquires, resolving...
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Inside Sales RepresentativeNashville, TN (Onsite) Full-TimePOSITION SUMMARY : Inside Sales Representatives play a crucial role in generating royalties for BMI-affiliated songwriters, composers, and publishers. By offering a license to businesses using musi...
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Sr. Director, Voice of CustomerNashville, TN (Onsite) Full-TimePOSITION SUMMARY Defines the strategic vision for Voice of Customer discipline at BMI, aligning it with the company’s affiliate experience strategy. Drives affiliate-centric culture across the enti...
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Collection Services RepresentativeNashville, TN (Onsite) Full-TimePOSITION SUMMARY Collects the maximum amount of overdue fees from customers according to the terms of each music performance agreement. Fosters customer relations and facilitate fee-dispute resolut...
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AVP, Business DevelopmentNashville, TN (Onsite) Full-TimePOSITION SUMMARY This position is responsible for identifying, evaluating, proposing, pursuing, and executing on strategic opportunities, through acquisitions, partnerships, and new business opport...
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Part-Time Music ResearcherRoanoke, VA (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
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Part-Time Music ResearcherFort Smith, AR (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
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Part-Time Music ResearcherSan Francisco, CA (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
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Part-Time Music ResearcherManchester, NH (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
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Senior ResearcherLos Angeles, CA (Onsite) Full-TimePOSITION SUMMARY: Assists the Executive Director, and other departmental executives, by performing the following duties: LOCATION: Los Angeles, CA office. BMI has transitioned back to working in th...
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Part-Time Music ResearcherVancouver, WA (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
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Part-Time Music ResearcherCharleston, SC (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...
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Part-Time Music ResearcherGreenville, SC (Onsite) Part-TimeBroadcast Music Incorporated (BMI) seeks team members who have a passion for delivering excellent customer service both internally and externally to those we serve. For 70+ years we have been a glo...