POSITION SUMMARY Responsible for providing excellent customer service to our songwriter and publisher customers. Plays a vital role in ensuring customer satisfaction by addressing front line inquir...

POSITION SUMMARY Responsible for providing customer service to protect and grow revenues from our existing licensee base. Perform day-to-day customer service functions while acting as knowledge lea...

POSITION SUMMARY Responsible for providing excellent customer service to our songwriter and publisher customers. Ensure customer satisfaction by addressing complex and escalated inquires, resolving...

POSITION SUMMARY Responsible for achieving Affiliate Customer Service and Operational excellence through a highly collaborative, process driven, and team focused approach. Oversee affiliate custome...

POSITION SUMMARY Defines the strategic vision for Voice of Customer discipline at BMI, aligning it with the company’s affiliate experience strategy. Drives affiliate-centric culture across the enti...

POSITION SUMMARY Manages and nurtures relationships with our existing publishers. Addresses music publisher inquires and concerns promptly, collaborates with cross functional teams to enhance the a...

POSITION SUMMARY Collects the maximum amount of overdue fees from customers according to the terms of each music performance agreement. Fosters customer relations and facilitate fee-dispute resolut...

POSITION SUMMARY This position is responsible for identifying, evaluating, proposing, pursuing, and executing on strategic opportunities, through acquisitions, partnerships, and new business opport...